Branded notifications and self-serve claims for internal deliveries

Agistix sends a notification the moment a package is scanned in at the mailroom, then lets employees claim it from a locker or desk with a QR code scan.

Notification and claim solutions for the modern mailroom

  • Notifications at mailroom scan-in

    Employees receive a branded text or email the moment their package is scanned at the mailroom.

    • Notifications sent to the recipient with package details, location, and a claim link
    • Routing rules determine the correct recipient, department, or lab based on configurable attributes
    • No manual email, walk-through, or phone call required
    Notifications at mailroom scan-in
  • Package claim with a QR code scan

    Employees scan a QR code at the locker or pickup point to confirm receipt.

    • QR code in the notification links directly to the claim workflow
    • Supports package lockers, desk delivery, and lab-specific drop-off points
    • Signature and photo capture available at the point of claim
    Package claim with a QR code scan
  • Audit trail and chain of custody

    Every scan, claim, signature, and exception logged for compliance and security review.

    • Every handoff logged with actor, timestamp, and location
    • Audit trail available on demand for security and compliance reviews at regulated facilities
    • Exception capture available when a package is damaged, missing, or misdirected
    Audit trail and chain of custody

Real customers, real results

Quote

A global technology leader automated delivery tracking for over 19,000 internal shipments annually, ensuring visibility from mailroom to final recipient with Agistix.

Read the case study →

More to explore across the platform

  • Internal Deliveries

    Internal delivery management from receiving dock through final recipient, with full chain of custody.

  • Monitoring & Notifications

    Configurable alerts and notifications when internal deliveries miss milestones or require attention.

  • Biotech & Pharma

    Cold chain compliance, clinical trial logistics, and temp-sensitive shipment management for regulated industries.

The world is taking notice

  • Top100
  • Supply ChainBrain
  • Pros ToKnow
  • Top Projects
  • Supply Chain Solution
  • Top Logistics Technology

See Agistix in action

Get a closer look at how internal deliveries move from mailroom scan to employee pickup.

FAQs

  • How does Agistix notify employees when a package arrives at the mailroom?

    Agistix sends a branded text or email notification to the recipient the moment their package is scanned in at the mailroom, with package details, pickup location, and a QR code to claim it.

  • How does the QR-coded claim workflow work?

    The QR code in the employee's notification links directly to the claim workflow. The employee scans it at the locker or pickup point to confirm receipt, with optional signature and photo capture at the point of claim.

  • Does the internal delivery portal support package lockers?

    Yes. Routing rules support package lockers, desk delivery, and lab-specific drop-off points, with the correct destination determined automatically based on recipient or commodity attributes.

  • Is there an audit trail of every package scan, claim, and handoff?

    Yes. Every scan, claim, signature, and exception is logged with the actor, timestamp, and location, giving compliance and security teams a complete chain of custody record on demand.

  • Does the internal delivery portal work for high-security or regulated facilities?

    Yes. The audit trail, chain of custody logging, and exception capture are built specifically for the needs of aerospace, defense, biotech, and high-tech facilities where security and compliance reviews are routine.