Revolutionizing supply chain technology through continuous innovation.

Position Responsibilities:
Become an Agistix Expert
Learn our software through hands-on training, using it as a customer would, in designated test scenarios until you are proficient and able to test the software
Assist with troubleshooting through in-depth research, testing and assessing, and then reporting specifics with facts and detailed examples
Understand the variances in how each customer uses Agistix
Data Management
Proactively manage and monitor customer data to identify opportunities (efficiencies, cost savings, etc)
Monitor our EDI orchestrations for files that need reprocessing and contact customers when needed
Perform a variety of data support tasks, including develop custom reports, analyze customer data to identify trends and data anomalies, and data scrubbing
Manage, monitor and establish metrics
Customer Management
Input customer account information, review and maintain account databases, setup new customers
Respond to client’s requests for information or account changes while meeting established SLA’s
Update and create training information
Conduct online training sessions with customers, their suppliers, and carriers
Test new application enhancements, identify and report issues in a timely manner, create and update project management tickets
Manage implementation tasks for new and existing customers
Track customer activity as required to support invoicing requirements
Be a Team Player
Proactively communicate with internal and external stakeholders
Work and collaborate as a strong team member with all areas of our business – our development engineers, customer support, sales
Provide support for strategic initiatives
Position Requirements:
Self-motivated – set priorities and takes initiative with given assignments
Detail-oriented – corrects errors with precision, questions with insight and thoroughness, examines fine points for accuracy
Excellent written and verbal communication skills
Keen sense of timeliness and ability to establish and meet deadlines
Comfortable with minimal supervision, but high accountability
Ability to switch tasks quickly and sometimes often
Willingness to learn as you go, with a “Do-It-Yourself” attitude
Highly organized – can locate files, emails, presentations quickly
Strong Microsoft Excel skills
Outstanding computer skills
General knowledge of EDI
Current computer system (PC or Mac), secure high-speed internet, and workspace free from distractions and noise
Prior experience in remote work environment
Bachelor’s degree preferred
Experience working in a small, growing company a plus
A strong work ethic with a positive attitude, a team player with high integrity

Position Responsibilities:
Learn our software through hands-on training, using it as a customer would, in designated test scenarios until you are proficient and able to test the Perform a variety of data support tasks, including develop custom reports, analyze customer data to identify trends and data anomalies, and data scrubbing
Input customer account information, review and maintain account databases, setup new customers
Enter invoices and contact vendors/customers/carriers for verification
Respond to client’s requests for information or account changes
Monitor our EDI orchestrations for files that need reprocessing and contact customers when needed
Test new application enhancements, identify and report issues in a timely manner, create and update project management tickets
Assist with troubleshooting by researching in depth, testing and assessing, and then reporting specifics with facts and detailed examples
Work and collaborate as a strong team member with all areas of our business – our development engineers, customer support, sales
Updated and create training information
Conduct online training sessions with customer, their suppliers and carriers
Create change orders for new customer initiatives that are outside of initial statement of work
Must obtain a static IP address to support work from home access to our FTP servers
The majority of this position will be focused on supporting a single customer
Occasional face to face meeting with customer in the SF Bay Area (anticipate less than once a month, meetings are generally in Concord or San Ramon)
Occasional time in our office in San Mateo
Position Requirements:
Strong Microsoft Excel skills
Outstanding computer skills
General knowledge of EDI
Self-motivated – sets priorities and takes initiative with given assignments
Detail oriented – corrects errors with precision, questions with insight and thoroughness, examines fine points for accuracy
Excellent written and verbal communication skills
Keen sense of timeliness
Comfortable with minimal supervision, but high accountability
Ability to switch tasks quickly and sometimes often
Willingness to learn as you go, with a “Do-It-Yourself” attitude
Highly organized – can locate files, emails, presentations quickly
Current computer system (PC or Mac), secure high speed internet, and workspace free from distractions and noise
A strong work ethic with a positive attitude, a team player with high integrity. We all work hard at Agistix, we treat each other with respect, and together we make a great team. We want the newest member of our team to have the same qualities
Additional Details
Ongoing training
Conduct regular training webinars
Update training materials
Provide information on new functionality
Metrics Management
% of fleet shipments booked on Agistix forms
Number of shipments created from invoices
Number of supplier shipments booked in Agistix weekly
Supplier support activity (number of calls and emails, number of new users added)
Monthly accrual report – estimated charges for shipments not yet invoiced
Supplier Booking Initiative
Identification of suppliers that should be booking in Agistix
Supplier training
New user creation
Ongoing support
Identification of suppliers not creating shipments from PO, and re-training
Carrier Oversight
Timely shipment updates
Accurate EDI data
Support of Strategic Initiatives
Continued Supplier Onboarding
Reinitiate discussion for supplier id integration from SAP
Sub-supplier visibility to PO’s – major initiative because requires data from suppliers to know which supplier should have visibility to which PO’s and line items of PO’s
ASN creation
Rollout of poles shipping
Other initiatives as PG&E needs dicatate

Position Responsibilities:
Monitor integration feeds for data integrity and continuity
Correlate data across disparate data sources to validate data accuracy
Analyze & recognize trends in customer & carrier data – rates, transit status, etc
Troubleshoot data irregularities and data source connectivity issues
Develop recommendations to streamline customer shipping based on data analysis
Support testing of new integrations, uses cases, and software enhancements
Complete tasks associated with customer & carrier implementations
Administrative tasks associated with maintaining master account data
Reporting & analytics support to present customer and carrier data
Position Requirements:
Incredible attention to detail
Strong computer skills, Excel, and database familiarity a plus
An outstanding work ethic, high-integrity, team player in attitude and initiative
Desire to work with Big Data, curious, and resourceful
Experience PowerPoint, visualization tools, and other presentation formats
Excellent written and verbal communication skills
Understanding of supply chain, logistics and shipping networks is a plus
Project management experience preferred
Comfortable with “hands-on” and “do-it-yourself” tactical efforts
Educational Requirement
Undergraduate degree
MBA student, preferably in Operations Management, Supply Chain Management

Position Responsibilities:
Monitor inbound email & calls to support customer, carrier and/or supplier questions
Basic troubleshooting to determine if issues could be browser, network, or our application
Create trouble tickets for any bugs, monitor ticket status and communicate back to client (call or email)
Develop strong understanding of our platform to ultimately help train new users and/or suppliers
Support application testing during low call volume or trouble ticket activity running through use cases and regression testing
Help consolidate and maintain knowledge base in Zendesk
Communication and hand-off of open tasks to ensure customer continuity
Position Requirements:
Reliable, high-speed internet connection
Incredible written & verbal communication skills, good listener and phone disposition
Good troubleshooter and attention to detail
Strong computer skills, appreciation for browser challenges, Skype, and basic understanding of the internet
An outstanding work ethic, high-integrity, team player in attitude and initiative
Self-starter, hungry for knowledge, and resourceful
Experience with software applications, salesforce & zendesk a plus
Understanding of supply chain, logistics and shipping networks is a plus
Comfortable with “hands-on” and “do-it-yourself” tactical efforts
Flexible hours between 8 am EST – 2 pm EST

Position Responsibilities:
Experience working with EDI, specifically ~ 110, 204, 210, 211, 212, and 214 schema
Familiarity with web services and REST APIs
Understanding and appreciation for systems integration and data normalization
Comfortable with FTP, sFTP, AS2 and other data exchange protocols
Active development & testing with offshore integration team to ensure functional integrity while working with onshore team for business requirements
Help create Trading Partner EDI and business requirements into a functional design
Define integration testing use cases and work with offshore teams to ensure data integrity
Participate in developer process and production release to ensure platform functionality is deployed with integration requirements
Investigate, validate and prioritize resolution of reported bugs or integration failures
Review and contribute to product release documentation
Participates in requirements prioritization, release scope control and management
Help with regression testing of common use cases as product release occur
Help innovate in the development of new/improved methods or approaches to problems
Position Requirements:
Exposure to and understanding of key business processes associated with Transportation Electronic Data Interchange (EDI)
Experience with Enterprise Resource Planning (ERP) solutions.
Excellent communication/presentation skills.
Systematic and logical approach to problem-solving, analysis and testing.
Extensible Markup Language (XML)
Use-case modeling and design documentation skills.
An appreciation of relevant technologies, to include application development environments and languages, databases, networking and client/server systems.
Demonstrate ability to think laterally: by recommending innovative enhancements, effective solutions to customer requirements/faults, etc.
Experience with business object modeling tools and/or entity relationship modeling tools.
A working knowledge of modern software engineering practices and methodologies.
General office environment.
Moderate levels of stress may occur at times.
No special physical demands required.
Ability to travel internationally.
Ability to work across multiple time zones
Educational Requirement:
Bachelor’s degree in business, engineering or related field
Minimum of 3 years of prior business analyst experience
Formal training in business analysis techniques
Minimum of 3 years experience of using, supporting or testing commercial/business applications.
Minimum of 2 years experience of working in a software house environment, supporting, designing or testing packaged software

Position Responsibilities:
Extract insights and actionable recommendations from large volumes of data.
Leverage data mining and machine learning approaches to model and predict end user behavior.
Formulate business problems, translate them into data science projects and provide solution approaches.
Develop new algorithms and methods for optimizing revenue and key performance metrics.
Design experiments to answer targeted questions and communicate informed conclusions and recommendations.
Work with cross functional teams to deliver yearly financial goals by implementing, managing, and communicating monetization programs.
Inspire the adoption of advanced analytics and data science across different teams and functions.
Position Requirements:
3+ years of experience in solving analytical problems using quantitative approaches.
Experience delivering world class data science practices that leverage complex data.
Experience with big data technologies such as Hadoop, MapReduce, Mahout, Hive, Pig etc.
Hands-on experience using business intelligence and statistical analysis tools such as SQL, SAS, R, SPSS etc.
Fluency with at least one scripting language such as Python or PHP.
Ability to execute multiple projects and drive key business results under tight deadlines.
Self-starter attitude with willingness to learn and master new technologies.
Ability to quickly understand business problems, find patterns and insights within structured and unstructured data.
Ability to clearly communicate results to technical and non-technical audiences.
Educational Requirement:
Ph.D. or Masters’ Degree in Operations Research, Applied Statistics, Data Mining and/or related quantitative engineering field.

Position Responsibilities:
Cold call potential clients to close new business
Strengthen relationships with current customers and grow business
Maximize profits for company
Research quality leads and markets
Provide exceptional customer service
Position Requirements:
BA/BS Degree or equivalent work experience
2 + years of experience in a sales-related field or industry
Working knowledge of Microsoft Word & Microsoft Excel
“Can do” attitude
Team-player

Position Responsibilities:
Understand and translate business needs into technical requirements and implementations producing maintainable, well-documented code.
Develop multi-tiered enterprise solutions based on Java 8, JEE, Spring, MVC.
Web Services, SOAP, REST, JAX-RS, JAX-WS. XML Technologies including XPath and XSLT.
Data Service technologies including session/entity EJBs with CMP, Hibernate, HQL, and JDBC.
Oracle, SQL, PL/SQL, Postgres, database design and implementation, ETL a plus
HTML5, CSS3, AJAX, JavaScript, Angular.
Maven, Ant, Axis, SVN, Git. Test-driven development, SCRUM, Agile.
Excellent communication skills, proactive, and resourceful.
Self-starter and independent, but appreciates the importance of teamwork.
Position Requirements:
6+ years of commercial server-side development experience for enterprise class or large scale web-based, multi-tenant applications.
Solid understanding OOAD and experience in Java 8/JEE programming.
Solid experience in data-driven, multithreaded, and distributed web application development.
Strong communication skills for working in a team environment.
BS or MS in CS or equivalent

Position Responsibilities:
build a testing process from scratch
be the main person who will lead and oversee this process.
Position Requirements:
Strong knowledge of client-server architecture
Basic knowledge of Javascript/HTML/CSS
Deep understanding of HTTP Protocol (considered a plus)
Knowledge of SOAP and REST services. Experience in testing of such services.
Knowledge of JSON and SOAP+XML data formats.
Strong knowledge of SQL
Automated testing of web applications (considered a plus)
Automated testing of SOAP and REST services (considered a plus)