Dock appointment scheduling for inbound and outbound freight
Keep your dock running on schedule without fielding endless calls. Agistix gives carriers a self-service portal to book appointments by location and door, with configurable approval workflows.
Scheduling built around how docks actually operate
Per-location, per-dock appointment booking
Customizable capacity and constraint rules at the location and dock door level.
- Appointment booking configured at the location and dock door level with capacity per door, per hour, and per day
- Constraint rules gate appointments to the right doors based on equipment type and handling requirements
- Carriers book through a branded portal or submit requests requiring supervisor approval before confirmation
Live dock management
A real-time view of scheduled appointments, active unloads, late arrivals, and open windows.
- Full day's schedule visible in a single view with the ability to reschedule and notify carriers from the same screen
- Late arrivals surface automatically without manual tracking
- Open appointment windows visible at a glance, eliminating the need for phone calls or manual tracking
Appointment and shipment integration
Every appointment tied to its shipment record, with full context for supervisors and carriers.
- Every booked appointment links directly to the corresponding shipment record
- Dock supervisors see the BOL, contents, hazmat status, and special handling instructions before the carrier arrives
- Complete timestamp and event trail on every appointment for detention dispute resolution
What our customers are saying
What we like about Agistix is that each of our locations can set up its own docks with their own hours. And the color coding by commodity means we know exactly what's coming in and when, just by glancing at the schedule.
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The world is taking notice
See Agistix in action
See how Agistix eliminates dock congestion with carrier self-service scheduling and real-time supervisor visibility.
FAQs
Does Agistix enable carriers to book their own dock appointments?
Yes. Carriers access a branded scheduling portal to request or book dock appointments by location and door. Appointment requests can be configured to require supervisor approval before confirmation, giving operations teams control over the schedule without managing it by phone.
How does appointment scheduling help reduce detention fees?
Every appointment carries a complete timestamp and event trail from booking through arrival and departure. When a detention dispute arises, operations teams have the documentation needed to resolve it without manual reconstruction of the timeline.
Can appointment data be used for carrier performance reporting?
Yes. Appointment data including scheduled arrival, actual arrival, and dwell time is tied to the shipment record and available for reporting. Over time this data surfaces which carriers consistently arrive on time, which arrive late, and where detention risk is highest across your network.