A branded document portal for customers, suppliers, and auditors
Give external stakeholders permission-based access to shipment documents on your own domain, searchable by PO, delivery number, date range, or document type.
Document retention for compliance and customer service
Self-serve document search and download
Customers, suppliers, and auditors find and download documents without contacting your team.
- Search by PO, delivery number, shipment ID, date range, or any custom reference
- Filter by document type including POD, BOL, customs, hazmat, and photos
- Download or share directly from the portal without submitting a request
Permission-based document access
Each audience sees only the documents configured for their role.
- Permission rules scoped per audience, document type, shipment, or business unit
- Access boundaries enforced between customers, suppliers, and auditors automatically
- Token-gated or SSO-gated access available per audience configuration
Retention configured to your policy
Retention windows set per document type, business unit, or regulatory requirement.
- Documents available for exactly as long as policy requires, and no longer
- Configurable per document type, business unit, or regulatory requirement
- Audit trail captures every retrieval for compliance review
What our customers are saying
Bringing Agistix on board has been transformative for our organization. By implementing the platform, we were able to bring our shipping activities under control – significantly reducing global trade compliance risk.
More to explore across the platform
The world is taking notice
See Agistix in action
Get a closer look at how a branded document portal gives customers and auditors direct access to the documents they need.
FAQs
Can customers retrieve their own PODs from the document retention portal?
Yes. Customers can search for and download their own PODs directly from the branded portal, without submitting a request to your team. Every retrieval is logged with the user, timestamp, and document accessed.
What document types are available through the document retention portal?
The document retention portal surfaces every document type attached to the shipment record, including PODs, BOLs, commercial invoices, customs documentation, hazmat paperwork, and photos, subject to each audience's permission configuration.
How does Agistix prevent customers from accessing each other's documents?
Access boundaries are enforced automatically between customers, suppliers, and auditors. Permission rules are scoped per audience, document type, shipment, or business unit, so each user sees only what their configuration allows and nothing more.
Can retention windows be configured by document type or regulatory requirement?
Yes. Retention windows are configurable per document type, business unit, or regulatory requirement, so documents remain available for exactly as long as policy requires and are removed automatically when the retention period ends.
Is there an audit trail of every document retrieval?
Yes. Every document retrieval and download is logged with the user, timestamp, and document accessed, giving compliance teams a complete record for audit reviews.