Case Study
Turning Freight Data Into Savings: Scaling Audit, Visibility, and Control for a Fortune 500 Utility
Company Overview
A division of a Fortune 500 investor-owned utility, this materials transportation group manages fleet, materials, and specialty freight logistics for one of the largest electric and gas utilities in the U.S. That includes utility poles, pipe, frac tanks, LNG/CNG, and fleet capital and expense moves.
0.94% freight audit recovery rate in H1 2026, up from 0.19% in 2025
$1.1M reduction in Traffic Control accessorial charges
99.96% reduction in peak season surcharges
The Challenge
Managing up to 400,000 shipments a year across a sprawling carrier and supplier network had outgrown manual oversight and disconnected systems. This created several critical pain points:
- Up to 400,000 shipments a year spread across 15 direct carriers and 110 additional carriers, with no single system of record
- Granular contract rate structures that vary by carrier, service level, mode, zip code, region, lane, and commodity attribute, making manual rate audit impractical at scale
- Nearly 7,900 suppliers booking shipments against purchase orders, with no centralized way to enforce routing guides or protect negotiated rates
- Specialty fleet and materials moves, each requiring its own request workflow and safety documentation captured at the point of delivery
The Agistix Solution
Agistix implemented a single platform to unify carrier execution, supplier management, freight audit, and reporting across a multi-division freight network.
Shipment Execution & Visibility
- Integrated 15 direct carriers via API/EDI, plus 110 more through a broker network, alongside real-time SAP and Fleet Anywhere data
- Real-time SAP integration processes 700 to 900 purchase orders a day with no manual intervention
Contract Rates & Routing
- Configured contract rate tables and routing rules by carrier, mode, lane, and commodity attribute, with rates masked from suppliers
- Traffic Control accessorial charges down 34.7% , roughly $1.1M, year over year
Point Solutions
- Deployed 11 custom microsites for fleet, pole, pipe, frac tank, and LNG/CNG moves, plus safety documentation at delivery
- Nearly 600 supplier users now book shipments directly against purchase orders
Reporting & Analytics
- Delivered 35 automated reports, real-time dashboards, and quarterly business reviews to track spend, performance, and compliance
- Freight audit savings rate rose from 0.19% in 2025 to 0.94% in H1 2026
Results in Action
The client gained centralized control, deeper visibility, and a defensible audit process across two divisions:
- H1 2026 freight audit savings of $401,057 already exceed all of 2025’s full year total of $150,867
- Traffic Control accessorial charges down 34.7% , roughly $1.1M, year over year
- Peak season surcharges nearly eliminated , from $81,571 in 2025 to $30 in H1 2026
- Real-time SAP integration processes 700 to 900 purchase orders a day with no manual intervention
- Freight audit and payment extended as a shared service across two divisions through a single weekly match file cycle
- Granular reporting isolated a 26% rise in the DOE CA Diesel Index as the driver behind rising freight spend, separating market pressure from controllable cost
- 90% of carriers now paid via ACH through the Agistix-managed payment process
What’s Next
- Integrate Advance Ship Notice (ASN) data with key materials suppliers
- Adopt AI/LLM-based vendor account and invoice recognition to further automate the freight audit workflow
Building on a successful implementation, the client is planning to expand their use of Agistix to:
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