Parts management for field service and operations teams
Give every part the same accountability as any other shipment. Agistix gives operations, IT, and field service teams a complete system of record from first request through final delivery.
Every part movement tracked and documented
QR-coded parts identification
Scan any part to see its full movement history or start a new shipment request.
- QR stickers affixed directly to parts or shipping boxes carry the complete movement history for that item
- Scanning opens every shipment, transit event, scan, and photo captured since the label was applied
- New shipment requests initiated from the same screen without a TMS login
Self-service parts requests
Employees and suppliers can request parts from a catalog without touching the TMS.
- Any employee, technician, or supplier submits a parts request through a branded Microsite
- Parts and SKUs selected from a catalog with item details auto-populated from the item master
- Requests routed to the parts team automatically and submitted as a new shipment request
Warehouse pick, scan, and approval
Every part verified and approved before it leaves the shelf.
- Parts requests routed through a configurable approval workflow before any shipment is created
- Warehouse staff scan each part as it is picked, creating a verified shipment record tied to the request
- Requesters attach work orders, service tickets, or photos and select a reason code for full context
Field event capture
Pickup, delivery, and condition recorded at every handoff through a browser-based interface.
- Transit events, photos, and notes captured at every stop through a browser-based tool on any phone or tablet
- Location attached to each event with user approval
- Multi-stop routes managed through an ordered queue or optimized route plan
What our customers are saying
Agistix continues to exceed expectations, consistently provide timely support necessary for our project leads, and regularly demonstrate agility and responsiveness.
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See Agistix in action
See how Agistix gives every part a complete movement record from request to delivery.
FAQs
What types of parts movements does Agistix support?
Agistix handles spare parts from depot to field technician, replacement hardware from an IT warehouse to an employee's desk, components shipped to on-site field engineers, and parts moving between company facilities. Any movement requiring a shipment record, a label, and transit tracking is supported.
Does a requester need an Agistix account to submit a parts request?
No. Parts requests are submitted through a branded Microsite that any employee, technician, or supplier can access. Requesters select from a catalog of known parts and SKUs with item details auto-populated, and the request routes to the parts team automatically.
Can parts requests require approval before a label is issued?
Yes. Requests can be routed through a configurable approval workflow before any shipment is created. Requesters attach supporting documentation and select a reason code, and approvers receive a notification with full context before approving or declining.
How do drivers and field staff record events on a parts shipment?
Transit events, photos, and notes are captured through a browser-based application that works on any phone or tablet without an install. Field staff record pickup and delivery events, attach photos, and capture notes at each stop, with location attached automatically with user approval.