Case Study
Streamlining Cold-Chain Execution in Healthcare Diagnostics
Company Overview
A division of a Fortune 500 healthcare leader specializing in diagnostic solutions that enable fast, accurate patient care and clinical outcomes worldwide.
30% YoY savings by reducing expedited services
95% on-time performance visibility
89% savings over FedEx list rates
The Challenge
Rapid growth driven by COVID-19 amplified the need for clear visibility and better control over global shipments, particularly inbound shipments booked outside their systems. This created several critical pain points:
- Rising freight spend driven by excessive reliance on expedited shipping services
- Limited tracking of cold-chain shipments, resulting in product spoilage risk
- Inability to effectively monitor inbound carrier performance and delays
- Manual workflows and fragmented processes hindered proactive shipment management
The Agistix Solution
Agistix implemented their global logistics platform to unify shipment execution, visibility, and performance tracking across multiple locations and transportation partners.
Shipment Execution & Visibility
- Integrated with 15+ transportation partners to rate, book, and track inbound, outbound, and third-party shipments from a single platform
- 20% savings through the bid platform for competitive carrier rates
Cold-Chain Monitoring
- Real-time tracking and exception alerts for temperature-sensitive shipments to minimize delays and preserve product integrity
- Comprehensive cold-chain visibility substantially reduced product spoilage and damage claims
Dynamic Rating
- Enabled rating, spot quotes, and rule-based routing to reduce unnecessary expedited services and control costs
- 30% year-over-year savings by reducing unnecessary expedited services
Reporting & Point Solutions
- Configured scheduled reports and external forms to support shipment tracking, delivery visibility, and customer communication
- 95% on-time performance visibility across integrated carriers
Results in Action
The client realized significant savings, improved visibility, and stronger control over critical shipments:
- 30% year-over-year savings by reducing unnecessary expedited services
- 20% additional savings through the bid platform for competitive carrier rates
- 89% savings over FedEx list rates in 2024
- 95% on-time performance visibility across integrated carriers
- Comprehensive cold-chain visibility prevented product spoilage and improved customer satisfaction
- Increased visibility for local milk-run shipments and enhanced delivery tracking through custom reporting
- Implemented OpenExchange Rate API for real-time currency conversion at time of booking, reducing invoice discrepancies
What’s Next
- Integrate with SAP to automate routing decisions and improve control over carrier spend
- Iterate and evolve routing guide automation, as well as spot quote and bidding capabilities
- Implement denied parties list integration and automation
Building on a successful implementation, the client is planning to expand their use of Agistix to:
Read More Case Studies
Case Study: Transforming Logistics Oversight and Trade Compliance
Case Study: Digitizing Logistics for government services
