Case Study
Digitizing Logistics for Government Services: Visibility, Compliance, and a Smarter TMS
Company Overview
Global leader in engineering, mission support, and technology solutions, serving defense, intelligence, energy, and environmental sectors. With more than 50,000 employees across 80 countries , the company delivers high-impact services to government and commercial clients.
$760,000 annual savings with bid platform & automated spot quoting
16% reduction in per-shipment costs across modes
15+ hours saved per week with automated GL code capture & validation
The Challenge
The organization sought a flexible TMS to manage complex shipment activity across dozens of carriers, but their existing provider failed to deliver. After years of limited support and unmet promises, they needed a new solution that could meet their advanced operational needs and automate manual processes.
- Lack of bid/spot quote functionality, despite years of requests to the incumbent TMS
- Poor customer support and limited TMS customization from the existing provider
- Continued reliance on email and offline processes for rating, booking, and tracking
- No centralized visibility into freight activity across domestic and international shipmentss
- Thousands of unmanaged user logins to carrier portals created security and control risks
The Agistix Solution
Agistix deployed a cloud-based TMS and visibility platform to replace the client’s legacy system, enabling real-time shipment execution, centralized visibility, and support for complex bid workflows across a global carrier network.
Shipment Execution & Visibility
- Integrated with 30+ carriers to automate rating, booking, and tracking across parcel, freight, and international shipments
- 16% reduction in per-shipment costs across modes
Bid & Auto-Tender Workflows
- Enabled spot quoting, bidding, and automated tendering to reduce costs and simplify high-volume freight decisions
- $760,000+ annual savings through bid platform and automated spot quoting
Desktop Shipping & SSO Integration
- Eliminated thousands of unmanaged carrier logins and improved compliance with required project codes and approvals
- Eliminated security risks associated with unmanaged user logins to carrier portals
Finance & Compliance Controls
- Configured finance-based approval routing for high-value shipments and enabled optional AES filing and HTS flagging
- Improved shipment accuracy and compliance through enforced project code requirements
Results in Action
The client achieved measurable improvements in freight savings, operational efficiency, and system-wide control:
- $760,000+ saved in 2024 through bid platform and automated spot quoting
- 16% reduction in per-shipment costs across modes
- 75%+ of shipments booked without intervention from the shipping or logistics team
- 15+ hours saved per week through automated GL code capture and validation
- 40 hours saved per quarter in reporting & analytics for internal and partner Quarterly Business Reviews (QBRs)
- Eliminated security risks associated with unmanaged user logins to carrier portals
- Improved shipment accuracy and compliance through enforced project code requirements and SSO integration
What’s Next
- Launch carrier invoice management and expand GL code automation across all shipments
- Implement customs duties and tariff calculation tools
- Explore QR code integration for faster shipment lookup and status updates
- Evaluate denied parties list screening and full AES integration options
Building on a successful rollout, the client plans to expand their use of Agistix to:
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