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Frequently Asked Questions

  1. What is LMA?

 

Logistics Management Automation (LMA).

Agistix is the first vendor to deliver on a new vision for an enterprise-class, global shipping platform, Logistics Management Automation (LMA). Agistix LMA bridges the gap between optimized transportation plans and day-to-day global logistics activities that occur with any number of carriers across all modes of transportation. LMA enables companies to gain visibility and control of all of their shipments through a carrier-neutral, web-based system, which leverages a rules-based workflow engine to manage internal and external company shipment processes. By streamlining processes and information management associated with all shipping modes and all shipping locales, the Agistix global Logistics Management Automation system reduces costs, increases efficiency and improves process compliance.

Our move to pioneer LMA results from the convergence of globalization, Software-as-a-Service, spiraling freight costs, supply chain visibility challenges and the never ending need to “do more with less” in today’s business climate. LMA fills a void between homegrown shipment processing systems and ERP based software packages, neither of which has the flexibility, ease-of-use and worldwide reach absolutely required by global companies to provide the visibility, control and cost management capabilities necessary to effectively manage a global supply chain.

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  1. How is this different from a transportation management system (TMS)?

 

Agistix is a web-based, rules-driven, flexible shipment processing platform that is accessible to all authorized users to process any type of shipment, via any mode, from/to any location by any carrier.

A TMS is primarily a planning and scheduling tool that is integrated with a company’s order processing system to handle the processing and fulfilling of customer orders from a central location. Changes to routing instructions, carriers and service levels require a lengthy lead time and are fairly expensive to implement.

TMS systems do not usually address:

Inbound supplier shipments, including drop-ship material sent directly from a supplier to a customer/end user.
Outbound shipments not going to a customer; i.e. intra-plant moves, replacement shipments, capital equipment moves, etc.
Outbound shipments sent from a non-ERP integrated location

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  1. Who is Agistix and what does it do?

 

Agistix provides LMA solutions as an on-demand service, providing companies with the technology and services needed to increase visibility and control costs of their inbound and outbound logistics at a low cost of ownership.

Our solutions enable companies to gain visibility and control of all global shipments – freight or package, handled by any carrier, via any mode. By connecting optimized transportation plans to the actual shipment execution through a centralized system and streamlined process, Agistix customers reduce shipment costs, increase efficiency and improve process compliance. Managed services assist you with getting the most out of your investment in Agistix and enable you to leverage industry best practices while conserving your resources for more strategic initiatives.

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  1. What is the Agistix corporate vision?

Our vision is to become the premier provider of on-demand LMA technology and business services, to know our market and customers better than the competition and use that insight to deliver predictable, measurable results for our customers.

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  1. What platform does the Agistix solution run on?

 

The platform runs on J2EE/Oracle with Red hat/Linux using open source code; i.e. Apache, Jobs. We partner with Data Return in Dallas, Texas to host our system. We have a 100% uptime guaranteed service level agreement with them.

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  1. What are the benefits of SaaS?

 

The success of Software as a Service (SaaS) business model is evident in popular business applications such as NetSuite, Salesforce.com, Jamcracker, Sugar CRM and many more. The key advantage of SaaS is that the customer doesn’t have to provide the in-house support infrastructure to deploy new applications or add additional users as the organizations grow – making it an ideal solution for the SMB market.

SaaS supports the end user:

No upfront costs for infrastructure
No infrastructure to support and maintain
No hardware upgrades or obsolescence
Faster implementation
Remote accessibility
Reduced need for IT resources
High reliability and accessibility
Third-party hold end-user data
Offsite data storage offers better risk management
Unlimited scalability

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  1. Will my data be safe?

 

Agistix has industry-level service agreements with DataReturn. The Agistix platform is designed for maximum uptime and reliability with talented DataReturn support departments providing 24/7/365 monitoring of all Agistix data and components.

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  1. What are Agistix strengths and benefits?

 

Our strength lies in our team’s deep logistics expertise and the power of our user-friendly platform. The Agistix technology platform was designed by real users who understand the complex challenges of global shipping.

With Agistix you can rapidly deliver proven, strategic on-demand capabilities to a global user base. This web-hosted solution includes integration with you and your customers and carriers, rapid implementation across your user network and 24/7/365 operations management. There is no software to buy, no hardware to install. All you need is an Internet connection, a PC and a Web browser.

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  1. What are key differentiators?

 

Key functional differentiators include:

Immediate access through desktop browser
Web-based rules engine
Carrier neutral, freight shipment processing platform
Dynamic bidding engine
Automated routing guide
Auto/direct print simultaneously to multiple print destinations

    Integrated freight carrier track & trace

Agistix also provides a range of strategic and operational managed services. These services may be used wither alone or in conjunction with the Agistix global LMA platform. Services include:

Inbound Shipment Management
Invoice Consolidation
Small Package and Freight Auditing
Supply Chain Consulting
Logistics Management

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  1. How much does Agistix cost?

 

Depends on the deployment. Contact sales for a quote.

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  1. How do I find out about innovations in supply chain management and logistics management automation?

 

See our resource center.

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  1. Where do I find information on carrier programs?

 

Carriers join the Agistix platform upon the direct request of an Agistix customer. Once nominated to join the platform carriers undergo a qualification process and must contractually agree to meet basic service requirements; related to on-time performance, claims ratios, billing timeliness and accuracy, and other performance criteria.  In addition, carrier performance is constantly monitored to assure sure that these standards are met on an ongoing basis.

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  1. What kinds of organizations does Agistix serve?

 

Our customers range in size from small-medium sized businesses to multi-national enterprises. We serve customers primarily in the following verticals:

Semiconductor and Hi-Tech Manufacturing
Telecommunications
Medical Equipment
Maritime
Aerospace/Aviation
Engineering/Construction/Mining
3PLs

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  1. How is the company funded?

 

Agistix is privately funded.

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  1. How long has Agistix been in business?

 

We have been in business four years.

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  1. How large is Agistix?

 

Agistix is a young, rapidly growing Silicon Valley company. Currently, we are less than 100 employees.

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  1. What is the Executive team’s background?

 

Agistix was founded by a team of experts who have brought their diverse backgrounds and skills together around a single, shared vision: to provide our clients with a simpler way to manage the complex logistics of global shipping. Our management team has 100+ years of combined expertise in technology, software development, operational logistics, sales and customer service. Before joining Agistix, key members of our team worked with some of the world’s most innovative and best-known technology corporations, including Akami, IBM, Apple Computer, Cisco, and Computer Associates. Others have extensive experience in the shipping and logistics field, having worked with giants like BEA, DHL, National Semiconductor, UPS and BAX Global.

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  1. Who is on your Advisory Board?

 

See the Advisory Board page.

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  1. Where is your headquarters located?

 

Agistix is headquartered in Redwood City, California and operates a nationwide sales and service network to ensure that all our clients realize maximum value from our global shipping solution.

If you have a question about Agistix products and services or are simply looking for more information — click on the.

 

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