Customer Success Story: Bharosa, Inc.
"Before we found Agistix, our shipping costs were out of control. Now, we are realizing across-the-board cost savings of 35 percent - impressive by any standards, but especially important for a start-up company like ours."
- Thomas Varghese, President Bharosa, Inc.
Company Profile
Bharosa (which means "trust" in Hindi) is a privately held company based in Santa Clara, California that offers online security solutions to protect against the rising risks of online identity theft. Bharosa's products include web-based authentication devices and patent-pending technologies for online fraud monitoring and detection. Founded in May 2003, this venture-funded company has 24 employees and offices in Asia Pacific and Europe.
Challenge
As a venture-funded start-up, Bharosa needed to balance a strict operating budget against daily demands to ship large volumes of time-sensitive envelopes and small parcels to investors and prospective new customers. Under enormous time pressure to generate new business, employees were sending most shipments using the highest price delivery options. Fraud was also a concern, as many third-party vendors and business partners were given access to shipping account numbers to keep information flowing. Monthly invoices from some vendors totaled $6000 or more - signaling the need to reduce shipping costs, quickly.
Solution
In less than an hour, Agistix had Bharosa's headquarters in Santa Clara up and running on a centralized platform with its Small Package and Invoice Consolidation services. Once implemented, the Agistix solution was instantly available on all employees' desktops, with strict controls in place for pricing and delivery.
Results
Starting on the very day Bharosa implemented their Agistix solution, user screens presented only the Small Package shipping options that conformed to the company's cost containment measures. The company has chosen to send all its packages through a single vendor, and a single monthly invoice consolidates all shipping details to simplify accounts payable processing. With Agistix shipping solution, Bharosa was able to reduce shipping costs and realized 25 percent savings in the first month on Agistix, freeing up precious funds that can now be funneled back into their growing business.